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    Shipping and returns

    Shipping
    After receiving your order, we will immediately start working for you! Because almost everything is in stock, we can process and ship orders that arrive on workdays before 3 p.m. the same day. Our packages are sent via PostNL, so you usually have it at home the next day.

    Due to the holidays, it is currently very busy with the carriers. They do everything they can to deliver the packages as quickly as possible. Please note that delivery may take a few days.

    If an item is not in stock, it is on order with the supplier (except for discontinued products). When the item arrives again (usually within 3 to 5 business days), your order will be processed as soon as possible.

    Shipping costs
    Netherlands:
    From €75 free
    Up to €75 €5.95

    Belgium:
    From €75 free
    Up to €75 €7.95

    Germany:
    From €75 free
    Up to €75 €7.95

    Europe 1: €15.95
    Denmark, France , Italy, Luxembourg, Austria, Slovakia, Spain, Czech Republic

    Europe 2: €22.95
    Sweden, Finland, Hungary, Poland, Slovenia, Portugal

    Europe 3: €29.95
    Bulgaria, Estonia, Latvia, Lithuania, Romania

    When ordering the shipping costs are automatically processed in the order overview.

    Returns
    Is your order not quite what you expected? Too bad, but of course you can cancel the order within 14 days of receipt without giving any reason. After cancellation you have 14 days to return the product.

    You can easily return your product from the Netherlands, Belgium and Germany for only € 1.95
    Returns from other countries are the responsibility of the customer.

    Simply request a return label via [email protected] stating your order number.

    Return conditions:
    - The item is undamaged, unused and unwashed
    - The item is provided with the original, undamaged and complete product packaging if possible
    - The item is fixed during shipment to prevent transport damage
    - The packing slip has been added to the pack

    The purchase amount, including any shipping costs charged by us, will be refunded within 14 days after cancellation. The payment method chosen for the purchase is used for this. There are no costs associated with this.

    If desired, the return form below can be printed out and sent along (not required).
    https://static.webshopapp.com/shops/013385/files/022377827/retourformulier.pdf

    Please note: The items below cannot be returned
    - 2nd choice items

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